FOR SAFETY PLEASE ALWAYS MONITOR YOUR LITTLE ONE WHILE WEARING PRETTY IN PINK BOW ITEMS AND REMOVE BEFORE SLEEPING.
WHAT IS THE TURN AROUND TIME?
TAT for normal drops is 15/28 business days.
**this includes the time it takes to cut, tie, package and take to the post office.**
BUSINESS DAYS does NOT include weekends or holidays.
All orders will ship via USPS this may take anywhere from 2/5 days depending on your location. This is in addition to the turn around time mentioned above.
Retie TAT is 15/28 business days from the day it was recieved.
Custom TAT is 15/28 business days.
HOW DO I TRACK MY ORDER?
Once your order has been shipped you will get an email notification with tracking info.
I usually print labels a few days before they are dropped off at the post office so please give it about 48 hrs for tracking to update.
ARE REFUNDS AN OPTION?
A refund will be accepted if there was an issue from our part, but you must contact us within 3 days of receiving your order.
If you ask for a refund and you order is not past TAT it will not be issued unless we are past the turn around time.
REFUNDS WILL NOT BE ACCEPTED ON PREORDER ITEMS.
WHAT IF I RECEIVED THE WRONG ITEM?
In the event of this happening we will need to be contacted immediately, we will take the necessary steps to make our customers happy.
Email: prettyin_pinkbows@yahoo.com
WHEN WILL MY ORDER SHIP?
If not before, then on the last day of turn around time.
DO YOU OFFER CUSTOMS?
YES, but only for special occasions weddings, baby showers, cake smashes, birthdays. etc.
NO, discounts are allowed to be used on customs and there will be an additional $15 fee.
Email me: prettyin_pinkbows@yahoo.com
Must be 2 months before the date you need it by.
DO YOU OFFER A RETIE OPTION?
Yes, I do there is a retie option to purchase select the quantity and ship back to
Pretty in Pink Bows
1801 N Penasco Dr.
Hobbs, NM 88240
TAT is 15 business days from the day I recieve the products.